Your Questions, Answered

  • For cakes, desserts, and products available in our Online Store, simply add your items to your cart and complete checkout.

    For custom cakes, wedding cakes, dessert tables, or items not listed online, please complete our Custom Cakes Form with your event details. We'll get back to you as soon as possible to discuss your order.

  • All orders are made fresh and require a minimum of 24 hours' notice.

    Custom cakes, wedding cakes, and large dessert orders may require additional time depending on the design and availability. We recommend placing these orders as early as possible.

  • Absolutely! We love bringing unique ideas to life.

    Whether you're celebrating a birthday, wedding, baby shower, graduation, anniversary, or another special occasion, we'd be happy to create a custom dessert just for you. Please use our Custom Cakes Form to get started.

  • If you don't see exactly what you're looking for, we'd still love to help.

    Simply complete the Custom Cakes Form or reach out by phone or email with your request, and we'll let you know what's possible.

  • Yes!

    Delivery is available for an additional fee throughout:

    • Maryland

    • Virginia

    • Pennsylvania

    • New Jersey

    • Delaware

    Delivery fees vary depending on the location.

  • Yes! Local pickup is available for all orders.

    Pickup instructions and scheduling details will be provided after your order is confirmed.

  • Absolutely.

    Every dessert is handcrafted to order using quality ingredients. We never mass-produce our products, ensuring every order receives the attention and care it deserves.

  • Some items can be customized to accommodate dietary preferences depending on the product.

    Please contact us before placing your order so we can discuss your needs.

  • Yes!

    You're welcome to share inspiration photos, color palettes, themes, or ideas. We'll work with you to create a design that's uniquely yours while maintaining our signature style.

  • Wedding cakes should ideally be reserved several weeks or months in advance to ensure availability, especially during peak wedding season.

    We recommend contacting us as soon as you have your event date.

  • Yes.

    Orders are confirmed only after payment (or the required deposit for custom orders) has been received.

  • Minor changes may be possible depending on where we are in the preparation process.

    Please contact us as soon as possible, and we'll do our best to accommodate your request.

  • Because every order is made specifically for you, cancellation policies vary depending on the type of order and how close it is to the pickup or delivery date.

    Please contact us as soon as possible if your plans change. We cannot guarantee cancellations if we have already started working on your order.

  • We're happy to help!

    You can:

    We'll respond as quickly as possible.

  • We're always happy to help! If you don't see the answer you're looking for, simply fill out our Contact Form, send us an email, or give us a call. We'd love to help make your next celebration extra special.